Refund policy
Pure Himalayan Shilajit
Pure Himalayan Shilajit stands behind the quality of our products. Please review our return and refund terms below.
Returns & Eligibility
We offer a 100% refund for unused and unopened products if the original packaging is intact.
To qualify for a return:
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Product must be unused, unopened, and sealed
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Packaging must be in original condition
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Return must be initiated within 30 days of delivery
Returns that do not meet these conditions may be declined.
Non-Refundable Items
The following are not eligible for refund:
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Opened or used products
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Items returned after 30 days
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Shipping charges
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Orders shipped to an incorrectly entered address by the customer
How to Start a Return
To initiate a return, please contact us at:
Email: [email protected]
Please include:
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Full name
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Order number
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Email used for purchase
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Reason for return
Our team will provide return instructions.
Shipping Responsibility
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Pure Himalayan Shilajit is not responsible for packages once they have been handed to the carrier.
If your package is marked delivered but missing, please contact the shipping carrier directly to file a claim.
Return Address
(Return only after receiving authorization)
Pure Himalayan Shilajit
ATTN: Returns Department
6303 126th Ave
Suite Z
Largo, FL 33773